# Managing Your Billing & Subscription

> Change your plan, payment method, or invoices, or cancel.

Source: https://groupthink.com/docs/manage_billing/
Last updated: 2026-10-04

Groupthink billing lives in the **Billing** section of the **Account** tab in your user settings. From there you can see your current plan, start a Pro subscription, update your payment method, view invoices, and cancel. Payments are handled by Stripe, so the payment and invoice screens are hosted on Stripe rather than inside Groupthink.

Open it directly at [User Settings > Account > Billing](https://app.groupthink.com/settings#billing), or click your profile picture in the bottom left of the app, choose **User settings**, open the **Account** tab, and scroll to **Billing**.

## Plans

The Billing section shows two plans:

| Plan     | What you get                                                                                                                                                                                                                                                                                   |
| -------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Free** | Everything you have already captured, kept: recaps, transcripts, and recordings stay fully viewable, with no time limit and no storage limit. Google Calendar integration, with the last 12 months of past meetings imported when you connect. No credit card required.                        |
| **Pro**  | Everything in Free, plus the part that costs money: unlimited new meeting captures, private desktop recording and the shared notetaker bot, and AI notes and transcripts on every new meeting. Up to 3 years of past meetings imported when you connect a calendar. Billed monthly via Stripe. |

The line between the two plans is **capture**, not a meeting count. There is no free-meeting allowance and no quota to run out of. Free keeps your record; Pro is what lets you add to it.

[Exporting your data](/docs/export_your_data) is free on both plans.

The Pro plan card in the Billing section shows the current monthly price. The same price appears on the Stripe checkout page before you confirm, so you always see the exact amount before paying.

New workspaces start with a **30-day trial**. While your trial is active you have full access. The Billing section shows a trial card with the days remaining and the date your trial ends.

You do not have to open Settings to see how long is left:

- **Any time during the trial**, click your name at the bottom of the sidebar. The first row of the menu reads, for example, **12 days left in your trial · Upgrade**.
- **In the last 7 days**, the same line appears above your name at the bottom of the sidebar, on every page. Click the **×** to hide it until tomorrow. A line under the Advisor's box says the same, and that the Advisor needs Pro after the trial.

**Upgrade** on any of these opens the Billing section. On the last day the line reads **Your trial ends today**. If you are paying, by card or through Apple, you never see these lines.

### What happens when your trial ends

If you have not upgraded by the time your 30-day trial ends, your workspace returns to the Free plan. You can no longer record new meetings or add the notetaker to them. **Everything you captured during the trial stays fully readable** — recaps, transcripts, and recordings, with no time limit and no storage limit. Nothing is erased and nothing is locked. Upgrading to Pro restores the ability to capture new meetings.

When access is paused, Groupthink shows an upgrade prompt that matches your situation, for example an expired trial, a canceled subscription, or a payment that did not go through.

## Upgrading to Pro

1. Open [User Settings > Account > Billing](https://app.groupthink.com/settings#billing).
2. On the **Pro** plan card, click **Start Upgrade**. (During your trial, you can also click **Upgrade Now** on the trial card.)
3. Groupthink sends you to a Stripe checkout page.
4. Enter your payment details on Stripe and confirm. After payment, you return to Groupthink as a Pro subscriber.

You can also reach this flow from any upgrade prompt in the app: the **Upgrade Now** button on the expired-trial banner, or the card you see if you try to record a new meeting without an active plan (**Upgrade to Continue**).

## Managing your subscription

Once you are on Pro, the Billing section shows a **Manage Billing** button.

1. Open [User Settings > Account > Billing](https://app.groupthink.com/settings#billing).
2. Click **Manage Billing**. This opens the Stripe billing portal in a new tab.

The billing portal is hosted by Stripe. From there you can:

- Update or replace your payment method
- View and download past invoices
- Manage or cancel your subscription

Because the portal is Stripe's own set of screens, the exact buttons and layout there are controlled by Stripe and may differ from the rest of Groupthink.

### Updating your payment method

Open the Billing section, click **Manage Billing**, and update your payment method from the Stripe billing portal. Stripe saves the new card for your future payments.

## Canceling your subscription

1. Open [User Settings > Account > Billing](https://app.groupthink.com/settings#billing).
2. Click **Manage Billing** to open the Stripe billing portal.
3. Cancel your subscription from the portal and follow the prompts to confirm.

After you cancel, you keep Pro access until the end of your current billing period. When that period ends, your workspace returns to the Free plan: you stop being able to record new meetings, and everything already in your record stays viewable. The 30-day trial is a one-time offer and does not start again after a cancellation.

## Frequently asked questions

### Do I need a credit card to start?

No. The Free plan and the trial do not require a credit card. You only enter payment details when you upgrade to Pro.

### Can I still see my past meetings after my trial ends?

Yes. Viewing what you have already captured is free and stays free. Recaps, transcripts, and recordings from your trial remain fully accessible on the Free plan, with no time limit and no storage limit. What ends with the trial is the ability to capture _new_ meetings.

### How do I update my card?

Open the Billing section, click **Manage Billing**, and update your payment method in the Stripe billing portal.

### Is my payment information secure?

Yes. Payments are processed by Stripe. Your card details are entered and stored with Stripe, not inside Groupthink.

### What payment methods are accepted?

The accepted payment methods are shown on the Stripe checkout and billing portal screens when you pay.

## Getting help

Questions about billing or your subscription? Email [support@groupthink.com](mailto:support@groupthink.com) with your account email and a short description of the issue.
