Skills & Capabilities

Groupthink AI Coworkers can interact with external systems to perform work based on your instructions. These instructions are defined in a Responsibility given to the AI Coworker. When executing tasks, Groupthink leverages a variety of specialized skills to perform these responsibilities.

Supported Skills

Google Gmail

Required Connection: Gmail

IMPORTANT: The Gmail integration is in beta. In order to connect to Gmail, please email support@groupthink.com requesting access.

AI Coworkers can read, draft responses to, and archive messages in Gmail.

  • Message Management:
    • Retrieve details of specific messages
    • Draft replies to messages
    • Archive messages

Help Scout Mail Boxes

Required Connection: Help Scout

AI Coworkers can read and draft responses to messages in Help Scout Mail Boxes. They can also add notes, change status, and reassign conversations.

  • Mailbox Management:
    • Retrieve details about a mailbox
    • List all mailboxes
  • Conversation Management:
    • Retrieve details of specific conversations
    • List all conversations in a mailbox
    • Reassign conversations to different users
    • Change the status of conversations (e.g., open, closed, pending)
  • Customer Management:
    • Retrieve details of specific customers
    • List all customers in a mailbox

Groupthink does not currently support sending Conversation updates; you'll need to do that in Help Scout. Additionally, Groupthink does not currently support deleting any data in Help Scout.

GitHub Issues & Pull Requests

Required Connection: GitHub

AI Coworkers provide comprehensive GitHub operations, enabling you to manage repositories and facilitate collaboration effectively. Key operations include:

  • Organization Management:

    • Retrieve details about an organization.
    • List all repositories within an organization.

  • Repository Management:

    • Retrieve repository details.
    • List repository milestones, labels, and assignees.

  • Issue Management:

    • Retrieve details of specific issues.
    • Create new issues.
    • Update existing issues with new titles, descriptions, labels, or assignees.
    • Add comments to issues.

  • Pull Request Management:

    • List pull requests with various filters.
    • Create new pull requests.
    • Retrieve details of specific pull requests.
    • Update pull requests with revised titles, descriptions, states, or target branches.
    • Add comments to pull requests.

Of note - while Groupthink may create and update data within GitHub, Groupthink does not currently support deleting data in GitHub.

Groupthink Documents

Groupthink AI Coworkers empower you with extensive document handling capabilities, which include:

  • Creation: Generate new documents with configurable visibility settings (public, protected, or private) and initial content.
  • Editing: Update existing documents by appending, replacing, or deleting content in specified sections.
  • Search: Locate documents using keyword searches that scan both document names and content.
  • Organization: Associate documents with folders for better categorization and easier retrieval.

Groupthink Chat

Groupthink AI Coworkers include messaging capabilities that allow for:

  • Message Creation: Post messages directly into specified rooms