Helpscout

Groupthink supports integration with popular support helpdesk software Help Scout

Connecting to Help Scout

Go to AI Coworkers https://agendas.groupthink.com/assistants
Click "Onboard Coworker" and you'll be taken to the Coworker onboarding wizard https://agendas.groupthink.com/assistants/new/onboarding/introduction
Click "Continue"
Scroll down to the template named "Help Desk Assistant" and click "Select" and then scroll down to the bottom of the page and click "Continue"
You'll see a screen titled "Grant Access to Your Systems"
Select "Connect to Help Scout" and you will be prompted to sign in to Help Scout
Sign into Help Scout and complete the connection dialogue by clicking the "Authorize" button
You'll be re-directed to Groupthink
Check the box to the right of Help Scout to confirm the connection
If you have other pre-existing connections like Google Calendar they will show up as an option, but you can ignore them and click "Continue"
Help Scout has now been added as a Monitor for your new Groupthink AI Coworker
Click "Finish" to start setting up your new AI Coworker with responsibilities so they can start completing tasks!

For an overview of how to set up an AI Coworker please go to https://groupthink.com/docs/ai_coworker_management/

Go to User Settings
Go to the "Connections & Integrations" tab https://agendas.groupthink.com/settings#connections
Click on Help Scout
In the upper right hand corner click "Delete..." and then click "Remove Connection" to confirm you want to disconnect Help Scout
If you decide to re-add it again later, simply go through the steps above