Manage Notification Settings
Groupthink can notify you through Email, Desktop, and Mobile. You decide which notifications reach you and on which channel from the Notify when... table in your settings. Each notification is a row, each channel is a column, and every cell is a switch, so you can turn one notification on for Email and leave another off everywhere.
Heads up: Your personal notifications never go to Slack. Slack delivery is configured on your workspace and per-agenda notification settings, not here. See Slack Is a Workspace Channel below.
Where Your Notification Settings Live
There are two separate sets of notification controls.
- Personal notifications go only to you. Find them in User Settings > Notifications.
- Organization notifications are shared by your team and post to Slack channels or direct messages for meetings with shared notes. Find them in Organization settings > Notifications. Organization settings is available on team plans.
This page covers your personal notifications. For the organization side, including channel and DM routing, see Slack.
How the Notifications Table Works
Your personal notifications are laid out as a table headed Notify when.... Each row is one notification, with its name and a short description of when it fires. Each remaining column is a delivery channel.
| Channel | Where it shows up |
|---|---|
| An email to the address on your account | |
| Desktop | A real-time alert in the Groupthink web app and desktop app |
| Mobile | A push notification on your phone through the Groupthink mobile app |
Every cell is a switch. Flip it on to receive that notification on that channel, off to stop it. Changes save the moment you flip the switch, so there is no separate save button.
Columns are earned, not fixed. A channel only gets a column when at least one notification in your table can actually be delivered on it. Most notifications are email only, so Email is always the busiest column. Desktop covers a small number of rows, and Mobile may not appear at all. If you do not see a column you expected, that means no notification available to you offers that channel.
Not every notification supports every channel either, so some rows have a switch in one column and nothing in the others. For example, Event Imminent is Desktop only, and Waiting to be Admitted is Email only.
Slack Is a Workspace Channel
There is no Slack column on your personal Notifications tab. Personal Slack delivery was never wired up: Groupthink can only reach you in Slack through a workspace connection, so a personal Slack switch had nothing to send through.
Slack notifications are configured in two other places:
- Organization settings > Notifications for workspace-wide notifications
- The notification settings on an individual agenda
Both require your organization to have connected Groupthink to Slack, and Slack notifications are a paid feature. If your workspace is on the free plan, the Slack cell there shows a red badge and the tooltip "Want to enable this? Upgrade to a paid plan for Slack notifications!", and clicking it takes you to billing. If your workspace is on a paid plan but has not connected Slack yet, the cell shows an amber badge and links you to the Slack connection screen. See Slack for how to connect.
Available Notifications
These are the notifications you can manage from the personal Notifications tab. The exact set you see varies with your plan, your platform, and how your account is set up, and Groupthink adds new ones over time.
Recaps and summaries
- New Meeting Summary Available - when a meeting summary is ready, for every meeting you can access, even ones you did not attend
- Daily Recap - a daily roundup of notes and action items, delivered as the Daily Brief email
- Weekly Recap - a weekly roundup of notes and action items
Meetings and capture
- Meeting Starting Reminders - sent 10 minutes before a meeting starts
- Event Imminent - a desktop alert when one of your calendar events is about to start
- Pre-meeting Prep Prompt - asks what you already know about who you are meeting; your reply becomes part of their profile
- Post-meeting Capture Nudge - a nudge right after a meeting to drop your notes or forward a summary
- Meeting Not Recorded - your meeting was not recorded, with why and what to do next
- Private Recording Failed - a private recording failed and no transcription was produced
- Failed to Join Meeting - Groupthink tried to join a Zoom, Meet, or Teams call and was not let in
- Waiting to be Admitted - sent during your meeting when the Groupthink notetaker is stuck in your waiting room, so you can let it in while there is still a meeting to record. Admit it the way you would admit any other guest. See The Notetaker Was Not Admitted to Your Meeting
- Repeated Join Failures - sent once when several of your meetings failed to join for the same reason, with the specific fix
- Added to Meeting - you were added to a new meeting
Relationships
- New People to Add - people you have met or discussed who are not in your contacts yet
- Relationship Check-in Reminders - a weekly nudge about people you track who you have not connected with in a while
- Dossier Graduation - a one-time note when a relationship dossier becomes mature enough for Groupthink to maintain automatically
- Weekly Re-engagement - a weekly nudge when you have not touched your relationships, with a few worth revisiting
Account and setup
- Connection Verification Failed - an integration connection needs your attention to reconnect
- Forwarding Confirmation Received - relays your mail provider one-time forwarding-confirmation code when you set up auto-forwarding
- Onboarding Tips - getting-started tips during your first few weeks
- Product Updates - occasional notes about new features
- Payment Failed - a subscription payment was declined, with a link to update your card
- Trial Reminders - before and after your free trial ends, with how to upgrade
- Trial Ended — Prep Briefs Paused - sent once after your trial ends, letting you know you can upgrade to keep AI-generated meeting prep briefs
A few more rows can appear depending on your workspace.
Turning a Notification Off
To stop a specific notification on a specific channel, open User Settings > Notifications, find the row for that notification, and switch that channel off. To stop a notification entirely, switch off every channel in its row.
Also on This Tab
- Calendar-aware push sits above the table and is marked Coming soon. Your choices there are saved, but nothing is delivered from it yet.
- Desktop Notification Preferences appears only in the Groupthink desktop app, not in a browser. It controls sound, the dock badge, and dock bouncing for alerts the desktop app shows, and includes a Display Test Notification button. These are display settings for your machine and are separate from the Notify when... table, which decides which notifications get sent at all.
Frequently Asked Questions
What is the difference between Desktop and Mobile?
Desktop alerts appear in real time inside the Groupthink web app and desktop app while you are working. Mobile sends a push notification to your phone through the Groupthink mobile app.
Why is there no Slack option in my personal notifications?
Because personal Slack delivery was never available. Groupthink reaches Slack through your organization's Slack connection, so Slack routing is set on workspace and agenda notifications instead. See Slack.
How do I stop the Daily Brief email?
The Daily Brief is delivered by the Daily Recap notification. Open User Settings > Notifications, find the Daily Recap row, and switch off its Email channel. More detail is in Daily Brief Email.
What is the difference between these settings and the ones in Organization settings?
The settings here are personal and reach only you. Organization notifications are shared by your team and decide what posts to Slack channels or as direct messages to attendees. Those live in Organization settings > Notifications and are covered in Slack.
Do my changes save automatically?
Yes. Each time you flip a switch it saves right away. There is no separate save button on the table.
A notification I used to see is gone. What happened?
Groupthink retired the notifications that belonged to the older team-collaboration product, including New Chat Message, Meeting Officially Begun, and Invited to Upcoming Meetings. They no longer appear in the table and no longer send.
Waiting to be Admitted was briefly hidden by mistake and is back. It was never retired: it tells you when the notetaker is stuck in your own waiting room, and it kept sending the whole time the row was hidden.
Getting Help
Questions about your notification settings? Email support@groupthink.com.