This page lists known issues with Groupthink and any available workarounds. We update this page as issues are resolved.
Issue: The Groupthink bot may take 1–2 minutes to join a meeting after it starts.
Workaround: The bot will still capture the full meeting once it joins. If the bot hasn't joined after 3 minutes, try removing and re-adding Groupthink to the meeting from the Calendar view.
Issue: macOS may not grant audio capture permissions automatically, causing silent recordings.
Workaround: Go to System Settings → Privacy & Security → Screen Recording and ensure Groupthink is enabled. You may need to restart the app after granting permission. See Troubleshooting Private Meeting Recording for more details.
Issue: The Groupthink bot may appear as "Unknown" briefly when joining Google Meet calls.
Workaround: The name typically resolves within a few seconds. No action needed.
Issue: Recently added or modified calendar events may take a few minutes to appear in Groupthink.
Workaround: You can manually refresh by visiting the Calendar page in the Groupthink dashboard. If events still don't appear after 10 minutes, try disconnecting and reconnecting your calendar in Settings.
Issue: Transcription accuracy may decrease with heavy accents, background noise, or overlapping speakers.
Workaround: Use a headset or dedicated microphone for best results. Private Desktop Recording sometimes provides better audio quality than bot-based recording.
Last updated: February 2026. If you encounter an issue not listed here, contact us at support@groupthink.com.