This guide helps you resolve common issues with Groupthink's Private Desktop Recording feature and answers frequently asked questions.
Common Issues
No Audio Captured During Recording
If you're not hearing any audio in your recordings:
- Check that you've granted microphone and system audio permissions to Groupthink
- On macOS: System Settings > Privacy & Security > Microphone/Screen Recording
- Verify your audio devices are properly connected and selected as inputs
- Restart the Groupthink application and try recording again
Audio issues while Groupthink is recording
If you notice a drop in sound quality while Groupthink is recording you might try the following troubleshooting steps:
- In your Mac's Sound Settings, under the Input tab, select the input that has the type "Built In". It's usually called something similar to Mac Microphone.
- Restart the Groupthink app and try recording again.
- Restart your Mac and try recording with Groupthink again.