Managing Your Billing & Subscription
Groupthink billing lives in the Billing tab of your user settings. From there you can see your current plan, start a Pro subscription, update your payment method, view invoices, and cancel. Payments are handled by Stripe, so the payment and invoice screens are hosted on Stripe rather than inside Groupthink.
Open it directly at User Settings > Billing, or click your profile picture in the bottom left of the app, choose User settings, and open the Billing tab.
Plans
The Billing tab shows two plans:
| Plan | What you get |
|---|---|
| Free | Everything you have already captured, kept: recaps, transcripts, and recordings stay fully viewable, with no time limit and no storage limit. Google Calendar integration. No credit card required. |
| Pro | Everything in Free, plus the part that costs money: unlimited new meeting captures, private desktop recording and the shared notetaker bot, and AI notes and transcripts on every new meeting. Billed monthly via Stripe. |
The line between the two plans is capture, not a meeting count. There is no free-meeting allowance and no quota to run out of. Free keeps your record; Pro is what lets you add to it.
Exporting your data is free on both plans.
The Pro plan card in the Billing tab shows the current monthly price. The same price appears on the Stripe checkout page before you confirm, so you always see the exact amount before paying.
New workspaces start with a 30-day trial. While your trial is active you have full access. The Billing tab shows a trial card with the days remaining and the date your trial ends.
What happens when your trial ends
If you have not upgraded by the time your 30-day trial ends, your workspace returns to the Free plan. You can no longer record new meetings or add the notetaker to them. Everything you captured during the trial stays fully readable — recaps, transcripts, and recordings, with no time limit and no storage limit. Nothing is erased and nothing is locked. Upgrading to Pro restores the ability to capture new meetings.
When access is paused, Groupthink shows an upgrade prompt that matches your situation, for example an expired trial, a canceled subscription, or a payment that did not go through.
Upgrading to Pro
- Open User Settings > Billing.
- On the Pro plan card, click Start Upgrade. (During your trial, you can also click Upgrade Now on the trial card.)
- Groupthink sends you to a Stripe checkout page.
- Enter your payment details on Stripe and confirm. After payment, you return to Groupthink as a Pro subscriber.
You can also reach this flow from any upgrade prompt in the app: the Upgrade Now button on the expired-trial banner, or the card you see if you try to record a new meeting without an active plan (Upgrade to Continue).
Managing your subscription
Once you are on Pro, the Billing tab shows a Manage Billing button.
- Open User Settings > Billing.
- Click Manage Billing. This opens the Stripe billing portal in a new tab.
The billing portal is hosted by Stripe. From there you can:
- Update or replace your payment method
- View and download past invoices
- Manage or cancel your subscription
Because the portal is Stripe's own set of screens, the exact buttons and layout there are controlled by Stripe and may differ from the rest of Groupthink.
Updating your payment method
Open the Billing tab, click Manage Billing, and update your payment method from the Stripe billing portal. Stripe saves the new card for your future payments.
Canceling your subscription
- Open User Settings > Billing.
- Click Manage Billing to open the Stripe billing portal.
- Cancel your subscription from the portal and follow the prompts to confirm.
After you cancel, you keep Pro access until the end of your current billing period. When that period ends, your workspace returns to the Free plan: you stop being able to record new meetings, and everything already in your record stays viewable. The 30-day trial is a one-time offer and does not start again after a cancellation.
Frequently asked questions
Do I need a credit card to start?
No. The Free plan and the trial do not require a credit card. You only enter payment details when you upgrade to Pro.
Can I still see my past meetings after my trial ends?
Yes. Viewing what you have already captured is free and stays free. Recaps, transcripts, and recordings from your trial remain fully accessible on the Free plan, with no time limit and no storage limit. What ends with the trial is the ability to capture new meetings.
How do I update my card?
Open the Billing tab, click Manage Billing, and update your payment method in the Stripe billing portal.
Is my payment information secure?
Yes. Payments are processed by Stripe. Your card details are entered and stored with Stripe, not inside Groupthink.
What payment methods are accepted?
The accepted payment methods are shown on the Stripe checkout and billing portal screens when you pay.
Getting help
Questions about billing or your subscription? Email support@groupthink.com with your account email and a short description of the issue.