DocumentationRelationship Intelligence

Relationship Intelligence

Open any person in Groupthink and the relationship page puts the whole arc in front of you: how things are going, everything that's happened, what's been learned, and a way to act on it. Here's what each part does.

Arc summary

At the top of the page is the arc summary. It reads where the relationship stands right now: a short narrative of how things are going, the moments that turned it (an inflection point, if there's a clear one), a scorecard, and a suggested next move.

The scorecard grades are informed opinions, not hard metrics. They're drawn from patterns in your interaction history, so treat them as a sharp colleague's read, not a measurement. The page tells you this directly on the scorecard tooltip.

The arc summary appears once Groupthink has enough history to say something useful. New relationships with little history won't show it yet.

The suggested next move has a Draft it button next to it. Click it and Groupthink opens the draft-outreach panel already seeded with that move, so you can turn the suggestion into a ready email in one click (it still never sends anything for you).

The timeline

Below the arc is one unified timeline: every meeting, note, piece of intel, and open thread, newest first, in a single stream. No more hunting across separate sections.

Each card shows what kind of item it is:

  • Meetings show the conversation and any observations Groupthink pulled from it.
  • Intel (things Groupthink learned about the person) shows the observation, when it arrived, and where it came from, with a chip marking whether it's Confirmed or still Pending review.
  • Open threads show a follow-up's state: Thread opened, Thread covered, Thread deferred, or Thread went stale, with the outcome when there is one.

Every item links back to its source, so you can always get from a fact to the meeting it came from.

AI-suggested facts: review before they count

When something gets extracted about a person but can't be verified against a clear source, it isn't added to what you're shown as true. It lands in a separate "AI-suggested — needs your review" section, marked in amber, above your verified dossier.

For each suggested fact you can:

  • Confirm it, which promotes it into the verified record.
  • Dismiss it, which discards it.
  • Reassign it to a different contact if it landed on the wrong person.

Verified facts and unverified suggestions never mix. What's certain and what's still a guess stay clearly separate, so you can trust the line between them.

Draft outreach

When a relationship has gone quiet, use Draft outreach (in the relationship header, and in the actions on any open thread) to build an email from the real context: the open thread you haven't closed, the details Groupthink knows, the way you usually talk.

You can add a tone hint (for example, "keep it brief and warm" or "reference the Q3 project"), generate the draft, edit the subject and body, and then click Open in mail client. That opens a draft in your own email app with everything pre-filled.

Nothing is ever sent automatically. You get the draft, you send it.

Open threads and "Mark covered"

Open threads are the follow-ups you have with someone that get surfaced for you. When you've handled one, the Mark covered? button next to it closes it out in one tap. You can also schedule a touchpoint, draft outreach from a thread, or defer it from the thread's actions.