Groupthink
How it worksIntegrationsReleasesPricingDownloadDocsGet Groupthink
DocumentationReconnect your Google Calendar (if your meetings stopped syncing)

Reconnect your Google Calendar (if your meetings stopped syncing)

If Groupthink stopped automatically joining your meetings, or your calendar shows as disconnected, you can reconnect it in about 30 seconds.

Calendar connections can drop on their own. The usual causes are an expired authorization, access that was revoked, or a password change on your Google account. When that happens, Groupthink can no longer read your calendar and will not join meetings until you reconnect. Reconnecting once gets your meetings syncing again, and you can reconnect the same way any time it happens.

You will know you are affected if you see a warning banner asking you to reconnect your Google Calendar, or if your Calendar settings show a Google Calendar Connection Glitch with a button to fix it.

Note: When you reconnect, Google will show you a permission screen asking you to sign in and approve access. That is expected. It is the same screen you saw when you first connected.

Where the reconnect prompt shows up

  • A warning banner can appear on other pages in Groupthink. It says your Google Calendar connection needs to be reauthorized, with a Go to Settings button that takes you to your Calendar settings.
  • On your Calendar settings page you will see a Google Calendar Connection Glitch message with a Fix This Connection button.

Both paths lead to the same place. The steps below start from your Calendar settings.

How to reconnect on web

  1. Go to your Calendar settings: app.groupthink.com/settings#calendar
  2. You will see a Google Calendar Connection Glitch message. Click Fix This Connection.
  3. On the connection page, click the red Reconnect button.
  4. Google opens its sign-in screen. Choose the account you use with Groupthink and approve access.
  5. You are returned to Groupthink and your calendar shows as connected again. Your meetings will start syncing automatically.

How to reconnect on desktop

The Groupthink desktop app uses the same settings as the web app, so the steps are nearly identical. The one difference: the Google permission screen opens in your default web browser rather than inside the app.

  1. Open the Groupthink desktop app and go to your Calendar settings (Settings > Calendar).
  2. You will see a Google Calendar Connection Glitch message. Click Fix This Connection.
  3. On the connection page, click the red Reconnect button.
  4. Your browser opens Google's sign-in screen. Choose the account you use with Groupthink and approve access.
  5. Return to the Groupthink desktop app. Your calendar shows as connected again, and your meetings will start syncing automatically.

Still not working?

  • If reconnecting does not stick, or you do not see the option at all, email us at support@groupthink.com and we will help you sort it out.
  • Using a Google Workspace account? Some organizations block third-party apps by default. If you cannot complete the permission screen, your IT admin may need to allow the Groupthink app for your account. Forward them this page, or contact us and we will help.