Where did that come from? How to check what Groupthink remembers about someone

Groupthink is a memory for the people in your life and work. As you record meetings, save notes and add text conversations, the things you learn about each person collect on their page.

A memory you can’t check is hard to trust. Say Theo Marchetti’s page tells you he’s moving his team to Lisbon in January. Before you bring that up over lunch, you’d want to know who said it and when. So a fact from a meeting or a text conversation shows where it came from, with a link to the meeting when it came from one.

This is how to read that, check a fact against it, and fix one that’s wrong.

Find the facts on a person’s page

Open Relationships and click a person. On their page is a section called Details, with a count beside it. Each item in Details is one fact about the person, written as a short sentence: “Moving his team to Lisbon in January.”

Under each fact is a line that tells you about it.

First, a date. For a fact from a meeting, that’s the date of the meeting, not the date the fact was written down. The two can differ, and the meeting date is the one you care about.

Next, the source. A fact from a meeting names the meeting: “from Q4 planning”. A fact from a text conversation you added says “from a text conversation”.

At the start of the line, before the date, is a marker for whether anyone has vouched for it. A fact picked out of a meeting, a text or a note you saved is marked Suggested until you confirm it, because Groupthink chose the fact and its wording. Facts you typed in yourself show only the date.

Check a fact against its source

When a fact came from a meeting, the source is a link. Hover it and you’ll see “Go to the source meeting”. Click it and that meeting opens in Groupthink, so you can read the recap of what was said.

A fact from a text conversation says so but doesn’t link to it. When Groupthink found the exact words in the source, they are quoted under the fact.

You don’t need to check every fact. Check the ones you’re about to act on: before you congratulate someone on a new job, ask how the move went, or mention their kid by name. It takes a few seconds, and it saves you from repeating something that isn’t true.

If the fact holds up, click Confirm next to it. It’s then marked Confirmed, so the next time you look you’ll know you already checked.

Fix a fact that’s wrong

Each fact has a menu, the three dots on its right. It has three choices.

Refine lets you rewrite the fact so it says what’s true. Maybe Theo is moving to Lyon, not Lisbon. Fix the sentence and click Save refinement. The old version is archived, and the new one keeps the original source and date, so you can still click back to the meeting it came from.

Tag as duplicate is for two facts that say the same thing. Open the menu on the extra one, pick the fact it repeats, and the extra one is archived.

Reassign to another person is for a fact that landed on the wrong person. This happens when two people talk about a third. Pick the right person and the fact moves to them, keeping its source and date. Most facts can be moved this way. If one can’t, you’ll see a message saying so.

Correcting, merging or moving a fact doesn’t delete it. The old version is kept out of view rather than thrown away.

You may also see an amber section above Details headed AI-suggested. These are facts that haven’t been verified yet, and they don’t count as part of the person’s details until you confirm them. Click Confirm on one to add it. If one is wrong, open its menu and choose Dismiss to discard it.

The full reference is in the help center under Relationship Intelligence.

Why it’s worth the trouble

The point of remembering things about people is to use them. You ask how the move went. You remember the dog’s name. A wrong fact used with confidence is worse than no fact at all.

A source lets you decide how much weight a fact deserves. Something Theo told you himself last week is not the same as something mentioned in passing in a group meeting in March. For facts from meetings and texts, you can see where each one came from, and the call on what to believe stays with you.

If you already use Groupthink, open Relationships, pick someone you saw this week, and click the source on one of their details. If you don’t have Groupthink yet, start your 30-day Pro trial at app.groupthink.com.