Manage Notification Settings
Groupthink can notify you about your meetings through up to four channels: Email, Desktop, Mobile, and Slack. You decide which notifications reach you and on which channel from a table in your settings. Each notification is a row, and each channel is a column, so you can turn one notification on for Email and leave another off everywhere.
Heads up: Slack notifications require an active paid subscription. On the free plan the Slack control is visible but turned off, with a prompt to upgrade. Email, Desktop, and Mobile are available on every plan.
Where Your Notification Settings Live
There are two separate sets of notification controls.
- Personal notifications go only to you. Find them in User Settings > Notifications.
- Organization notifications are shared by your team and post to Slack channels or direct messages for meetings with shared notes. Find them in Organization settings > Notifications. Organization settings is available on team plans.
This page covers your personal notifications. For the organization side, including channel and DM routing, see Slack.
How the Notifications Table Works
Your personal notifications are laid out as a table. Each row is a notification, and the columns are the four channels:
| Channel | Where it shows up |
|---|---|
| An email to the address on your account | |
| Desktop | A real-time alert in the Groupthink web app and desktop app |
| Mobile | A push notification on your phone through the Groupthink mobile app |
| Slack | A direct message to you from the Groupthink app in Slack |
To change a setting, click the channel icon in that notification's row. When a channel is on, its icon is highlighted. When it is off, the icon is greyed out. Each click toggles that one channel for that one notification, so your changes save as you go.
Not every notification supports every channel, so some rows will not have a control in every column. For example, a chat notification may offer Desktop and Mobile but not Email.
Slack Is a Paid Channel
The Slack column is gated behind an active paid subscription. On the free plan the Slack control appears with a warning badge, and selecting it sends you to billing rather than turning the notification on. The tooltip reads "Want to enable this? Upgrade to a paid plan for Slack notifications!"
To turn Slack notifications on, start a paid plan from User Settings > Billing. Once your plan is active, the Slack control becomes usable. Your Slack direct messages also require your organization to have connected Groupthink to Slack first. See Slack for how to connect.
Available Notifications
These are the notifications you can manage. The exact set you see can vary with your plan and how your account is set up.
- New Meeting Summary Available - sent when a meeting recap is ready
- Meeting Contribution Reminders - a nudge to add to an upcoming meeting before it starts
- Daily Recap - a daily roundup of your meetings, delivered as the Daily Brief email
- Weekly Recap - a weekly roundup of your notes and action items
- Meeting Officially Begun - tells invited people who are not yet in the meeting that it has started
- Failed to Join Meeting - sent when Groupthink tried to join a Zoom, Meet, or Teams call but was not let in
- Host Meeting Notes Preparation Reminder - reminds the meeting host to prepare notes ahead of an upcoming meeting
- Added to Meeting - sent when you are added to a new meeting
- Added to Room - sent when you are added to a new chat room
- New Chat Message - sent when a new chat message arrives
- Connection Verification Failed - sent when an integration connection needs your attention
Turning a Notification Off
To stop a specific notification on a specific channel, open User Settings > Notifications, find the row for that notification, and click the channel icon so it is greyed out. To stop a notification entirely, turn off every channel in its row.
Frequently Asked Questions
What is the difference between Desktop and Mobile?
Desktop alerts appear in real time inside the Groupthink web app and desktop app while you are working. Mobile sends a push notification to your phone through the Groupthink mobile app.
Why is the Slack control greyed out or showing a warning?
Slack notifications are a paid feature. On the free plan the Slack control is disabled and points you to billing. Start a paid plan from User Settings > Billing to turn it on. Your organization also needs Groupthink connected to Slack. See Slack.
How do I stop the Daily Brief email?
The Daily Brief is delivered by the Daily Recap notification. Open User Settings > Notifications, find the Daily Recap row, and turn off its Email channel. More detail is in Daily Brief Email.
What is the difference between these settings and the ones in Organization settings?
The settings here are personal and reach only you. Organization notifications are shared by your team and decide what posts to Slack channels or as direct messages to attendees. Those live in Organization settings > Notifications and are covered in Slack.
Do my changes save automatically?
Yes. Each time you toggle a channel it saves right away. There is no separate save button on the table.
Getting Help
Questions about your notification settings? Email support@groupthink.com.