Manage Notification Settings

Groupthink can notify you by Email, and for one notification on Desktop. You decide which notifications reach you and on which channel from the Notify when... table in your settings. Each notification is a row, each channel is a column, and every cell is a switch, so you can turn one notification on for Email and leave another off everywhere.

Heads up: Your personal notifications never go to Slack. Slack delivery is set on each agenda, not here. See Slack Is Set on Each Agenda below.

Where Your Notification Settings Live

There are two separate sets of notification controls.

• Personal notifications go only to you. Find them in User Settings > Notifications.
• Agenda notifications belong to one agenda and can post to a Slack channel or message its attendees. Find them in the agenda's Note Settings (the gear icon on the agenda).

This page covers your personal notifications. For Slack channel and DM routing, see Slack.

How the Notifications Table Works

Your personal notifications are laid out as a table headed Notify when.... Each row is one notification, with its name and a short description of when it fires. Each remaining column is a delivery channel.

Channel	Where it shows up
Email	An email to the address on your account
Desktop	A real-time alert in the Groupthink web app and desktop app

Every cell is a switch. Flip it on to receive that notification on that channel, off to stop it. Changes save the moment you flip the switch, so there is no separate save button.

Columns are earned, not fixed. A channel only gets a column when at least one notification in your table can actually be delivered on it. Most notifications are email only, so Email is always the busiest column. Desktop has a switch on one row, Event Imminent, and there is no Mobile column. If you do not see a column you expected, that means no notification available to you offers that channel.

Not every notification supports every channel either, so some rows have a switch in one column and nothing in the others. For example, Event Imminent is Desktop only, and Waiting to be Admitted is Email only.

Some account emails are not in this table and are sent whatever your switches say. Sign-in links are one. Another is the notice your old address gets when the email address on your account changes, because it is how you find out if someone else changed it. See Changing your email address.

Slack Is Set on Each Agenda

There is no Slack column on your personal Notifications tab. Personal Slack delivery was never wired up, so a personal Slack switch had nothing to send through.

Slack notifications are set on each agenda, in its Note Settings. They need a Slack connection and an active trial or paid plan. Without a trial or plan, the Slack cell there shows a red badge and the tooltip "Want to enable this? Upgrade to a paid plan for Slack notifications!", and clicking it takes you to billing. If you are on a trial or paid plan but have not connected Slack yet, the cell shows an amber badge and links you to the Slack connection screen. See Slack for how to connect.

Available Notifications

These are the notifications you can manage from the personal Notifications tab. The exact set you see varies with your plan, your platform, and how your account is set up, and Groupthink adds new ones over time.

Recaps and summaries

• New Meeting Summary Available - when a meeting summary is ready, for meetings where you are a Host or were invited to the agenda, even ones you did not attend. Meetings you are on only through the calendar invite don't send it. See Who gets the recap email?
• Daily Overview - prep for tomorrow's meetings and a review of today's, sent at 5pm your time on weekdays as the Daily Brief email. It is skipped on days when you have no meeting with other people tomorrow and Groupthink recorded none today
• Daily Page - your Today page emailed each morning at a time you choose. The row has a picker for the send time
• Weekly Recap - a weekly roundup of notes and action items

Meetings and capture

• Event Imminent - a desktop alert when one of your calendar events is about to start
• Pre-meeting Prep Prompt - asks what you already know about who you are meeting; your reply becomes part of their profile
• Post-meeting Capture Nudge - a nudge right after a meeting to drop your notes or forward a summary
• Meeting Not Recorded - your meeting was not recorded, with why and what to do next
• Private Recording Failed - a private recording failed and no transcription was produced
• Failed to Join Meeting - Groupthink tried to join a Zoom, Meet, or Teams call and was not let in
• Waiting to be Admitted - sent during your meeting when the Groupthink notetaker is stuck in your waiting room, so you can let it in while there is still a meeting to record. Admit it the way you would admit any other guest. See The Notetaker Was Not Admitted to Your Meeting
• Repeated Join Failures - sent once when several of your meetings failed to join for the same reason, with the specific fix
• Added to Meeting - you were added to a new meeting

Relationships

• New People to Add - people you have met or discussed who are not in your contacts yet
• Relationship Check-in Reminders - a weekly nudge about people you track who you have not connected with in a while
• Relationship notes now automatic - a one-time note when Groupthink knows enough about your relationships to start keeping them up to date for you. It is listed here only once this note is switched on for your account
• Quiet-period check-in - one note if you go quiet for a few weeks, naming people you are overdue with or have not caught up with lately
• Relational Weekly - a Monday read of your relationships: who you stayed close to, who went quiet, and what changed. It is currently sent to a small group of accounts, and switching it off also stops new weeklies from appearing in the app. See Your weekly

Bookings

• Booking Confirmed - someone booked time with you through one of your availability links
• Booking Rescheduled - a booking made through one of your availability links moved to a new time
• Booking Cancelled - a booking made through one of your availability links was cancelled

See After Someone Books.

Account and setup

• Connection Verification Failed - an integration connection needs your attention to reconnect
• Forwarding Confirmation Received - relays your mail provider one-time forwarding-confirmation code when you set up auto-forwarding
• Onboarding Tips - getting-started tips during your first few weeks
• Product Updates - occasional notes about new features
• Payment Failed - a subscription payment was declined, with a link to update your card
• Trial Reminders - before and after your free trial ends, with how to upgrade
• Trial Ended - sent once when your Pro trial ends: what stays on Free, and how to turn recording back on

A few more rows can appear depending on your account.

Turning a Notification Off

To stop a specific notification on a specific channel, open User Settings > Notifications, find the row for that notification, and switch that channel off. To stop a notification entirely, switch off every channel in its row.

Unsubscribe Links in Emails

Most notification emails have a Choose which emails you get link in the footer. It opens User Settings > Notifications, where you sign in and use the switches above.

Some emails also have an unsubscribe link in the footer. It opens a Groupthink page in your browser without asking you to sign in. Opening the page changes nothing. A setting changes only when you press a button on it.

From a marketing email. Five rows in the table are marketing email: Product Updates, Onboarding Tips, Trial Reminders, Trial Ended, and Quiet-period check-in. The unsubscribe link in any of them opens a page with two buttons:

• The first button is named for the email you came from, for example Unsubscribe from product updates or Unsubscribe from the onboarding tips email. It switches off Email for that one row.
• Stop all marketing email switches off Email for all five rows at once.

Neither button touches any other row. Beside Stop all marketing email the page says: "Emails about your account and your meetings will still arrive."

From the Daily Page email. The link reads stop these emails, and its page has one button, Unsubscribe from the daily page email. The Daily Page is not a marketing email, so Stop all marketing email is not offered there and does not switch it off.

Both pages also have a Choose email by email in settings instead link. After you press a button, the next page has a Manage email settings button. Both go to User Settings > Notifications.

The buttons change the same switches you see in the Notify when... table. To get an email again, switch its Email channel back on there.

Also on This Tab

• Text with Groupthink leads the tab. It is where you link your phone number so you can text the Advisor. See Text with Groupthink.
• Calendar-aware push sits above the table and is marked Coming soon. Your choices there are saved, but nothing is delivered from it yet.
• Desktop Notification Preferences appears only in the Groupthink desktop app, not in a browser. It controls sound, the dock badge, and dock bouncing for alerts the desktop app shows, and includes a Display Test Notification button. These are display settings for your machine and are separate from the Notify when... table, which decides which notifications get sent at all.

Frequently Asked Questions

Is there a Mobile channel?

Not in this table. Desktop alerts appear in real time inside the Groupthink web app and desktop app while you are working, and only Event Imminent offers them. No notification here has a phone switch.

Why is there no Slack option in my personal notifications?

Because personal Slack delivery was never available. Slack routing is set on each agenda instead. See Slack.

How do I stop the Daily Brief email?

The Daily Brief is delivered by the Daily Overview notification. Open User Settings > Notifications, find the Daily Overview row, and switch off its Email channel. More detail is in Daily Brief Email.

How do I stop marketing email from Groupthink?

Open the unsubscribe link in the footer of a marketing email and press Stop all marketing email. Or open User Settings > Notifications and switch off Email on the marketing rows yourself. See Unsubscribe Links in Emails.

What is the difference between these settings and an agenda's notifications?

The settings here are personal and reach only you. An agenda's notifications decide what posts to Slack channels or goes as direct messages to that agenda's attendees. They live in the agenda's Note Settings and are covered in Slack. There is no longer an Organization settings window.

Do my changes save automatically?

Yes. Each time you flip a switch it saves right away. There is no separate save button on the table.

A notification I used to see is gone. What happened?

Groupthink retired some older notifications, including New Chat Message, Meeting Officially Begun, and Invited to Upcoming Meetings. They no longer appear in the table and no longer send.

Waiting to be Admitted was briefly hidden by mistake and is back. It was never retired: it tells you when the notetaker is stuck in your own waiting room, and it kept sending the whole time the row was hidden.

Getting Help

Questions about your notification settings? Email support@groupthink.com.