Recover Your Notes When the Notetaker Misses a Meeting
Get notes back when the notetaker missed a meeting.
On this page
Sometimes the Groupthink notetaker does not capture a call. It failed to join, the transcript came back empty, or you used a different notetaker (Gemini, Granola, Otter, Fireflies) for that meeting. The conversation is not lost. If you have notes or a transcript from anywhere, you can log them so they still feed your relationship intelligence.
Heads up: Viewing your past meetings and recaps is free on every plan. What needs an active trial or paid plan is capturing new meetings.
When to use this
- The notetaker did not join, or joined but captured nothing.
- You ran another notetaker on the call and have its transcript or summary.
- You took notes by hand and want them on the record.
Find the meeting
- Open Recaps from the sidebar. This lists your meetings and logged notes, grouped by date.
- Find the meeting and open it to reach its recap page, which has Summary and Transcript tabs.
If you have a lot of history, search for it. See Search your past interactions below.
Search your past interactions
The search box at the top of Past Interactions (the page Recaps opens) searches as you type. There is no separate results page.
- Start typing. After a short pause the list is replaced by what matches, and a line says Searching for … while it works.
- Results are grouped by date, newest first, the same way the list is. Scroll down or click Show more results to load older ones.
- Empty the box, or click the × inside it, to go back to the full list where you left it.
What it finds:
| You type | It finds |
|---|---|
| A word | Every meeting, logged note and capture that contains it. For a meeting that means its name, the name of its series, its summary, its description and its notes. For a note or capture, its title and its text. |
| Two or more words | Rows that contain all of them, in any order. "sarah pricing" finds the meeting Sarah was in where pricing came up. |
| A person's name | Meetings that person was in, when they have a Groupthink account or are one of your people. |
| Part of a word | The longer word too. "lis" finds "Lisbon". |
Capital letters and accents do not matter: "cafe" finds "Café".
A few things to know:
- It needs at least 2 letters. With one letter typed you will see Type at least 2 letters to search.
- It matches the words you type. It does not rank results or guess at misspellings.
- It searches only your own notes and captures, and the meetings you can already see in the list.
- A calendar guest who has no Groupthink account and is not one of your people is not found by name. Search for a word from the meeting instead.
- When nothing matches you will see No meetings, notes or captures contain ….
- If you have a very large history and search for a short, common word, the search can be stopped for taking too long. You will see a sentence saying so, and the list stays as it was. Try a longer or more specific word.
Log your notes
On the meeting recap page:
- Click Log Interaction in the header.
- Choose Log notes.
- Confirm or pick the contact for the conversation, paste your transcript, summary, or notes into the Interaction notes (optional) field, and click Save.
The field accepts any format: a Granola or Otter export, a pasted transcript, or raw notes you typed yourself. Groupthink reads the text and adds what it learns to that person's profile, so the conversation still counts toward what you know about them over time.
If the other notetaker sends you its recap by email, you do not have to copy and paste at all. You can forward that email into Groupthink and it ingests the notes for you.
One thing to know: logging notes this way updates your relationship intelligence for the people involved. It does not rebuild the missed meeting's own Summary tab, so the recap page for that specific meeting stays as the notetaker left it.
Attach a deck or PDF to the meeting
If what you have is a slide deck or a document for that call, you can attach it to the meeting itself:
- On the recap page, click Log Interaction.
- Choose Upload deck / PDF.
- Upload the file: a PDF, or an image (PNG, JPG, GIF, WebP or HEIC, so a photo of a slide taken on an iPhone works). Groupthink reads it and attaches it to that meeting.
Related
- The Notetaker Was Not Admitted to Your Meeting
- Email: forwarding meeting notes by email
- Automatic Meeting Notes
- Relationships
- Known Issues
If a meeting is missing entirely and there is no recap page to open, contact us at support@groupthink.com.