Managing Your Billing & Subscription

Change your plan, payment method, or invoices, or cancel.

On this page

Groupthink billing lives in the Billing section of the Account tab in your user settings. From there you can see your current plan, start a Pro subscription, update your payment method, view invoices, and cancel. Payments are handled by Stripe, so the payment and invoice screens are hosted on Stripe rather than inside Groupthink.

Your plan belongs to you, not to a workspace. It is the same wherever you open Billing, and switching workspaces does not change it.

Open it directly at User Settings > Account > Billing, or click your profile picture in the bottom left of the app, choose User settings, open the Account tab, and scroll to Billing.

Plans

The Billing section shows two plans:

Plan What you get
Free Everything you captured during your trial, kept: people, notes, recaps, transcripts, and recordings stay fully viewable, with no time limit and no storage limit. Export, and reading your record from an AI assistant. Logging by typing, in the capture box or with Voice Dictation on a Mac. No credit card required.
Pro Everything in Free, plus Groupthink filling your record for you: forwarded email, pasted and uploaded notes and files, Slack threads, Mac Messages, calendar sync, and meetings (private desktop recording, recording on your iPhone and the notetaker bot, with AI notes and transcripts). Also the Advisor, meeting prep, and GitHub repo sync. Up to 3 years of past meetings imported when you connect a calendar. Paid monthly or annually via Stripe.

The line between the two plans is whether your record fills itself, not a meeting count. Pro keeps your record filling itself: forwarded email, your calendar and your meetings, plus the Advisor. On Free, everything you've captured stays yours, and you can still log anything by typing it, in the capture box or with Voice Dictation on a Mac. There is no free-meeting allowance and no meeting quota to run out of.

Exporting your data is free on both plans.

The Billing section also offers Pro on your own key, $5 a month, for people who connect their own Anthropic key. Your key does the reading, Pro stays on only while the key works, and recorded meeting time has a monthly limit. It is sold on the web only, not in the iPhone app. See Use your own Anthropic key.

Pro is paid monthly or annually. The Pro plan card in the Billing section shows the current price of each. The same price appears on the Stripe checkout page before you confirm, so you always see the exact amount before paying.

Every new account starts with a 30-day trial. While your trial is active you have full access. The Billing section shows a trial card with the days remaining and the date your trial ends.

You do not have to open Settings to see how long is left:

  • Any time during the trial, click your name at the bottom of the sidebar. The first row of the menu reads, for example, 12 days left in your trial · Upgrade.
  • In the last 7 days, the same line appears above your name at the bottom of the sidebar, on every page. Click the × to hide it until tomorrow. A line under the Advisor's box says the same, and that the Advisor needs Pro after the trial.

Upgrade on any of these opens the Billing section. On the last day the line reads Your trial ends today. If you are paying, by card or through Apple, you never see these lines.

In the iPhone app, Settings shows the same line, for example 12 days left in your trial, just above Groupthink Pro, for the whole trial. In the last 7 days the Advisor shows a line above the box where you type, for example 5 days left in your trial. After that the Advisor needs Pro., with a Get Groupthink Pro button when Pro can be bought in the app. That button opens the iPhone's purchase screen, billed by Apple.

What happens when your trial ends

If you have not upgraded by the time your 30-day trial ends, you return to the Free plan. From then on, nothing fills your record automatically:

  • Meetings: you can no longer record new meetings, on your Mac or your iPhone, or add the notetaker to them.
  • Calendar sync pauses. New events stop coming in. Events already synced stay. A calendar you connect on Free brings nothing in until you upgrade.
  • Forwarded email, pasted or uploaded notes and files, Slack threads, and Mac Messages stop being saved. Setting up a forwarding address still works, but email forwarded while you are on Free is not saved later when you upgrade.
  • The Advisor stops taking new questions.
  • Meeting prep and GitHub repo sync need Pro.

Everything you captured during the trial stays fully readable: people, notes, recaps, transcripts, recordings, and your past Advisor conversations, with no time limit and no storage limit. Nothing is erased. You can still read and export all of it, and keep logging by typing in the capture box or with Voice Dictation on a Mac. Upgrading to Pro turns everything back on, and your calendar catches up on what it missed.

When access is paused, Groupthink shows an upgrade prompt that matches your situation, for example an expired trial, a canceled subscription, or a payment that did not go through.

Upgrading to Pro

  1. Open User Settings > Account > Billing.
  2. On the Pro plan card, choose Annual or Monthly, then click Start Upgrade. (During your trial, you can also click Upgrade Now on the trial card.)
  3. Groupthink sends you to a Stripe checkout page.
  4. Enter your payment details on Stripe and confirm. After payment, you return to Groupthink as a Pro subscriber.

You can also reach this flow from any upgrade prompt in the app: the Upgrade Now button on the expired-trial banner, or the card you see if you try to record a new meeting without an active plan (Upgrade to Continue).

Managing your subscription

Once you are on Pro, the Billing section shows a Manage Billing button.

If you pay by card, the line under the plan name says when Pro renews and which card pays for it, for example Pro · renews March 4, 2027 · card ending 4242. If a subscription is ending, the line gives the end date instead of a renewal date. If Groupthink doesn't have the renewal date, the line shows the price.

  1. Open User Settings > Account > Billing.
  2. Click Manage Billing. This opens the Stripe billing portal in a new tab.

The billing portal is hosted by Stripe. From there you can:

  • Update or replace your payment method
  • View and download past invoices
  • Manage or cancel your subscription

Because the portal is Stripe's own set of screens, the exact buttons and layout there are controlled by Stripe and may differ from the rest of Groupthink.

If you pay through Apple

If you bought Groupthink Pro in the iPhone app, the Billing section shows a Pro, through Apple card in place of the plan picker. Apple bills you, so the card has no Manage Billing button. Click Manage with Apple to change or cancel the subscription in your Apple account.

If Apple can't take a payment, Groupthink tells you it is your Apple payment, not a card one. The banner at the top of the page, and the notice in place of the Advisor or the record button, say Apple couldn't take your last payment for Groupthink Pro, and Open Apple Subscriptions opens your Apple account to update the payment method. You can also do it on your iPhone: open Settings, tap your name, then Subscriptions. The Stripe billing portal can't fix an Apple payment.

Updating your payment method

Open the Billing section, click Manage Billing, and update your payment method from the Stripe billing portal. Stripe saves the new card for your future payments.

Canceling your subscription

  1. Open User Settings > Account > Billing.
  2. Click Manage Billing to open the Stripe billing portal.
  3. Cancel your subscription from the portal and follow the prompts to confirm.

After you cancel, you keep Pro access until the end of your current billing period. When that period ends, you return to the Free plan: you stop being able to record new meetings, calendar sync pauses, and Groupthink stops filling your record automatically. Everything already in your record stays viewable. The 30-day trial is a one-time offer and does not start again after a cancellation.

Frequently asked questions

Do I need a credit card to start?

No. The Free plan and the trial do not require a credit card. You only enter payment details when you upgrade to Pro.

Can I still see my past meetings after my trial ends?

Yes. Viewing what you have already captured is free and stays free. Recaps, transcripts, and recordings from your trial remain fully accessible on the Free plan, with no time limit and no storage limit. What ends with the trial is Groupthink filling your record for you (recording new meetings, calendar sync, forwarded email, and pasted notes) and asking the Advisor new questions.

How do I update my card?

Open the Billing section, click Manage Billing, and update your payment method in the Stripe billing portal.

Is my payment information secure?

Yes. Payments are processed by Stripe. Your card details are entered and stored with Stripe, not inside Groupthink.

What payment methods are accepted?

The accepted payment methods are shown on the Stripe checkout and billing portal screens when you pay.

Getting help

Questions about billing or your subscription? Email support@groupthink.com with your account email and a short description of the issue.