Signing in to Groupthink

Last updated Thu Oct 22 2026 · View as Markdown for AI assistants

On this page

You can sign in to Groupthink on the web at app.groupthink.com/signin, on the desktop app, or on iPhone.

Summary

Sign in with Continue with Google, Continue with Microsoft, Continue with Apple, or an emailed one-time link. Your first sign-in creates your account, and you do not need a password.
To have Groupthink automatically join or privately record your scheduled meetings, sign in with the Google or Microsoft account that owns your calendar.
Set a password, change your email address, and connect an Apple ID in Settings, under Account Settings.
On iPhone, sign in with Apple, Google or email. See On iPhone.
Sign-in links that fail, Confirm it's you, a refused Microsoft sign-in and what follows an email change are in Reference.

You do not need a password. You sign in with an identity provider or a one-time email link. If you would like a password as well, you can add one in Settings after you sign in. See Setting or changing a password.

Continue with Google: sign in with your Google account. If you connect Google Calendar, Groupthink can see your meetings and their conferencing links.
Continue with Microsoft: sign in with your Microsoft (work or personal) account, with the same calendar options as Google. A work or school address has to be on a domain your organization has verified with Microsoft. See If Continue with Microsoft is refused.
Continue with Apple: sign in with your Apple ID. Choose this if you prefer to keep your email private or already use Apple sign-in elsewhere.
Sign in with email: below the provider buttons (on the sign-up page it reads Continue with email). Enter your email address and we'll send you a one-time magic link. Click the link and you're signed in. The sign-in page also has an optional Password field. If you have set a password, type it there to sign in directly. Otherwise leave it blank and we'll email you the link. The link works once. See If your sign-in link does not work.

Your first sign-in with any of these creates your Groupthink account automatically.

Which one should I use?

Any option works. If you want Groupthink to automatically join or privately record your scheduled meetings, sign in with the Google or Microsoft account that owns your calendar. When you create your account that way, Groupthink asks for calendar access and connects that calendar as part of signing in. If you just want to try Groupthink or record ad-hoc, any option, including Apple or email, is fine; you can connect a calendar later from Today > Calendar & booking.

Setting or changing a password

A password is optional. Your account works without one, and the email link always works as a fallback.

Click your name at the bottom of the sidebar and choose User settings, then open the Account tab. Or go straight to app.groupthink.com/settings#account.
Under Account Settings, click Set Password. If you already have one, the button reads Change Password.
If you are changing a password, enter your Current Password first. Then enter the new one in Password. It must be at least 12 characters.
Click Save Profile.
If you are setting your first password, a Confirm it's you box opens before anything is saved. See Confirming it's you.

When you change your password, Groupthink signs you out everywhere else: your other browsers, the Groupthink apps, and any AI tools you connected to your account. You stay signed in where you made the change. Sign in again on the others with your new password, or with any of the options above.

If you enter the wrong current password five times within a minute, you see Too many attempts. Try again in N seconds., where N is how long to wait. After 20 wrong tries in an hour, the wait is given in minutes. Forgot your current password? Use the Forgot password? link under the password fields to reset it by email. The sign-in page has the same option, labeled Forgot your password. If you try a password on the sign-in page too many times in a short while, it asks you to wait before trying again.

Changing your email address

Click your name at the bottom of the sidebar and choose User settings, then open the Account tab.
In the profile form, type the new address in Email Address.
If your account has a password, a Current Password field appears under the email. Enter it. If you sign in without a password, skip this step.
Click Save Profile. If you sign in without a password, a Confirm it's you box opens before anything is saved. See Confirming it's you.
Open the email we send to the new address. Its subject is Confirm your new Groupthink email address. Click Confirm my new email address, then click the button on the page it opens. Your email address changes then, not before.

Until you click the link, your account keeps its old address and you sign in with the old one. The link works for 24 hours. If you change the address again before using it, only the newest link works. If you don't get the email, check the address you typed and save the change again.

Confirming the new address makes the account belong to whoever owns that address, so it also:

signs the account out everywhere else: every other web browser, the Groupthink apps, and any AI tools connected to it. Connect your AI tools again afterwards;
asks you to choose a new password, at least 12 characters, on a page titled Set your password. Click Set password and sign in to finish;
disconnects any Apple ID or Microsoft account linked to the account. See Apple and Microsoft sign-in after a change.

For 7 days after you confirm, the old address can undo the change and take the account back, with anything you added in that time. See If you didn't make the change.

If your account is managed through Google single sign-on, the field is read-only and the address is changed in Google instead.

Once you confirm the new address, sign-in links and password resets go to it.

If something was waiting for the new address before it was yours, like a meeting recap someone sent to it, it arrives 7 days after you confirm, the first time you sign in after that. Until then the old address can still undo the change (see If you didn't make the change). If it does, what was waiting stays waiting for the new address.

Your Apple ID

Settings has an Apple ID row under Account Settings. It reads Apple ID: connected or Apple ID: not connected.

Connect an Apple ID

Connect your Apple ID if it uses a different email from your Groupthink account, for example because Apple hides your email with Hide My Email, or your Apple ID is personal and your Groupthink account is for work. Until you do, Continue with Apple makes a second, empty account instead of opening yours.

Sign in the way you usually do and open Settings. The Apple ID row reads Apple ID: not connected.
Click Connect. Groupthink asks you to confirm it's you first. If you have set a password, a Current password box opens in the row: type it and click Continue to Apple, or Cancel to back out. If you have not, Groupthink emails you a 6-digit code to enter, or asks you to sign in again with Google if your account uses it (see Confirming it's you). When you come back from Google, a green notice asks you to choose Connect again within 10 minutes.
Apple's sign-in page opens. Choose the Apple ID you want to connect.
You come back to Settings. A green notice says your Apple ID is connected, and the row reads Apple ID: connected. From then on, Continue with Apple with that Apple ID opens this account, even if Apple shares a different email.

You can also connect an Apple ID in the Groupthink iPhone app. See Connect your Apple ID.

Signing in on the desktop app

The desktop app uses the same sign-in. When you sign in from the app, you're sent to your default web browser to complete the process, then returned to the app. See the Groupthink Desktop App setup guide for the full walkthrough.

On iPhone

Groupthink on iPhone needs you to sign in. Recordings are still transcribed on the phone, and what you capture is kept on the phone and in your Groupthink account.

Signed out

Signed out, the app shows only its sign-in screen, Sign in to Groupthink. There's no tab bar and none of your recordings or notes are on screen, so someone holding your phone can't read them. To make an account, sign in with Apple or Google; if there's no Groupthink account for that email yet, one is created.

Signing out with Keep notes hides what's on the phone; it doesn't delete it. Sign back in to the same account and it's all there again. A note that couldn't reach your account because you were signed out is sent as soon as you sign back in. If a different account signs in on the same phone, it never sees the first account's recordings, notes, folders or people. Anything you recorded on the phone before this version of the app goes to the first account that signs in after the update.

The Touch base widget, on the Home Screen, the Lock Screen and in StandBy, shows only Sign in to Groupthink while you're signed out.

iCloud sync (automatic)

If your iPhone is signed into iCloud, your captures and the people you keep on-device back up to your private iCloud and sync across your own Apple devices: iPhone to iPad, and so on. This uses your device's iCloud account directly; there's no separate Groupthink sign-in for it, and nothing is sent to Groupthink. Everything stays inside your private CloudKit database, which Groupthink can't read.

You can check the status under Settings → Sync. If no iCloud account is signed into the phone, your captures still reach your Groupthink account. You just don't get the iCloud backup.

Signing in on iPhone

Signing in connects the phone to your Groupthink account and brings your relationships across. It unlocks the two server-backed tabs:

Today: a synthesized read on your day and the people on your calendar. See Today on iPhone.
People: your full relationship list and history. See People and "Who is this about?".

It also lets the captures you file to people sync to their timelines, and turns the Recent Interactions list on the Interactions tab into your whole account: meetings, notes from the web and desktop, and what you captured here. See Your recent interactions.

Once you're signed in, the app opens on Today each time you launch it.

To sign in: open the app and choose Sign in with Apple or Sign in with Google, or tap Sign in with email under them. If you already use Groupthink on the web or desktop, pick the same option you use there. Signing in with Microsoft isn't available on iPhone yet; see Known issues. Sign out any time with Sign out of Groupthink under Settings → Account. The app asks whether to keep your notes on this phone or remove them; see Account.

Sign in with Apple is a full sign-in option, just like Google. It connects the phone to your Groupthink account and unlocks the Today and People tabs. You don't need it for iCloud sync, which works from your phone's iCloud account on its own.

Earlier versions of the app had a separate Apple sign-in that only covered iCloud. If you used it, Settings → Sync still shows your Apple ID, and a Sign out of Apple button sits at the bottom of Settings. That button signs you out of the older iCloud sign-in only, not out of your Groupthink account.

Under the Apple and Google buttons there's a smaller Sign in with email link, on the sign-in screen and in Settings → Account. It's for a Groupthink account that has a password. If you sign in with Apple or Google, use that button instead.

Tap Sign in with email.
Enter your Email and Password, then tap Sign in.

If they don't match, the sheet stays open and says "That email and password didn't work. Check them and try again, or tap Forgot password to set a new one. If you sign in with Apple or Google, use that button instead." After too many tries in a row, it says "Too many tries. Wait a few minutes, then try again."

Forgot password, or no password yet

Enter your email address in the Email field, then tap Forgot password? in the same sheet. The sheet says "If there's a Groupthink account for you@example.com, we've emailed it a link. Open it, choose a password, then come back here and sign in." Open the link, choose a password, and sign in with it in the app.

This works even if your account has never had a password, for example if you've always signed in with an emailed link, or with Microsoft on the web. It sets your first password.

Which layer am I in?

You want to…	What you need
Record, write, paste, ingest links	Nothing, it works on the device
Back up and sync across your own devices	Be signed into iCloud on the phone
See your Today and People tabs	Sign in with Apple, Google or email
File captures to people's timelines	Sign in with Apple, Google or email
See your whole account in Interactions	Sign in with Apple, Google or email

Reference

The rest of this page covers sign-in problems and account changes you need less often.

A sign-in link works once, and for a limited time. The email says how long: about 10 minutes for a sign-in link, and about 24 hours for the link in the welcome email you get when you sign up.

If you open a link that has already been used, the page says We couldn't sign you in. It explains that the sign-in link didn't work because it may have expired or already been used, and that you can head back to sign in for a fresh one. Click Back to sign in, enter your email address, and use the new link.

If you are already signed in on that browser, opening a used link takes you into Groupthink.

If the page says That sign-in link has expired, it does one of two things.

It sends you a new link. The page says "We sent a new link to" and an email address, then "Open the newest email to continue." Open that email and use the link in it. The new link goes to the address last used to ask for a sign-in link in this browser. On a shared computer that may be someone else's address, so check the address the page shows. If it is not yours, click Go Back and enter your own.
It asks you to get a new link. The page says "Sign-in links only work for a short time. Enter your email again and we’ll send you a new one." No email has been sent yet. Click Get a new link, enter your email address, and use the link we send. You see this when you open the link in a different browser or on a different device from the one you asked for it in. You also see it when more than an hour has passed since you asked for the link, or when someone has signed in on that browser since.

If the page says "We couldn't send a new link to" and your address, check your connection and click Send a new link.

If the page says "You've asked for a link too many times in the last minute. Wait a minute and try again.", wait a minute, then ask again. On the expired-link page, click Send a new link. On the Check your email page, click Resend the link. On the sign-in page, the message shows under the email field. Submit your email address again.

If the page says "We already sent a link to" or "We already sent a few links to", you have asked for several links in a short time. The page ends with a time: "You can ask for another after" or "ask again after", and a time of day. Open the newest email from Groupthink and use the link in it. If that link has expired too, wait until the time shown, then ask again. On the expired-link page, click Send a new link. On the Check your email page, click Resend the link, or click Go Back and enter your email address again.

If a new link says We couldn't sign you in the first time you open it, something else opened it before you did. Some work email systems open the links in a message to check them. Sign in with Continue with Google, Continue with Microsoft or Continue with Apple if one of them matches your address, or set a password once you are in and use that from then on.

Still stuck? Email support@groupthink.com.

Confirming it's you

If your account has no password, Groupthink asks you to confirm it's you before it sets a first password, changes your email address, disconnects your Microsoft account, connects or disconnects an Apple ID, or creates an access token under MCP Access. A box titled Confirm it's you opens when you click Save Profile, Connect, Disconnect or Create token. It works in one of two ways, depending on how you sign in.

With a code by email. The box says "We emailed a 6-digit code to" followed by your address. Type the code in Code and click Confirm. Your change is saved straight away. If the code does not arrive or does not work, click Send a new code. A code stops working after five wrong tries, and the box then says Too many wrong tries. Send a new code. You can be sent up to 3 codes in 10 minutes and 10 in a day. Past that, the box tells you when you can try again.

With Google or Apple. The box has a Continue with Google or Continue with Apple button. Click it and sign in with the same account you use for Groupthink. You come back to Settings with a green notice: Confirmed. Make your change and save within 10 minutes. What you typed before is gone, so enter it again and click Save Profile. If you were creating an access token, the notice reads Confirmed. Create your token within 10 minutes. Enter the token name again and click Create token. If you were connecting or disconnecting, the notice asks you to choose Connect or Disconnect again within 10 minutes.

If you close the box without confirming, the form says Not saved yet. Confirm it's you to finish. and nothing is changed.

Confirming your email address

Sometimes Groupthink is holding something for your email address before you have an account, like a meeting recap someone sent you or a seat on an agenda you were invited to. Groupthink hands it over only once it knows the address is yours.

If you sign in with Google, Microsoft or Apple, or with a sign-in link we emailed you, that proves the address. Anything waiting appears straight away.
If you signed up with a password, we email the address a link with the subject Confirm your Groupthink email address. Click Confirm my email address, then click the button on the page it opens. A password sign-up doesn't prove the address, so confirming it also signs the account out everywhere else and asks you to choose a new password on a page titled Set your password. Anything waiting then appears in your account. The link works for 7 days. If it runs out, sign in again and we send a new one.

Confirming a new address disconnects any Apple ID or Microsoft account linked to your account. Google sign-in is not affected.

An Apple ID or Microsoft account that uses the new address still works. Choose Continue with Apple or Continue with Microsoft and you land in your account, which connects it again.
One that uses any other address no longer opens this account. Sign in another way. To use that Apple ID again, connect it in Settings. See Connect an Apple ID.

The email your old address gets

When the address changes (after the new address is confirmed), we email the old address to say so. The subject is Your Groupthink email address was changed. It shows the old address, when the change was made, and the new address with most of it hidden (only the first letters show, like j•••@n•••.com). It is sent whatever your notification settings are. If an account changes its email address many times in one day, only the first few changes send it. The new address gets only the confirmation email described above.

If you made the change, you don't need to do anything.

If you didn't make the change

Click This wasn't me in that email. You don't need to be signed in. Clicking the button changes nothing by itself: it opens a page that shows what will happen and asks you to confirm. When you confirm:

the old address is put back on the account;
everything on the account goes back with it, including anything added since the change;
the account is signed out everywhere: every web browser, the Groupthink apps, and any AI tools connected to it;
if the account has a password, the password stops working. Click Set a new password on the page you land on, or use Forgot your password on the sign-in page, and enter the old address to get a reset link;
if the account has no password (you sign in with Google, Microsoft, Apple or an email link), sign in again the way you usually do, or ask for a sign-in link at the old address;
any Apple ID or Microsoft account linked to the account is disconnected. One that uses the old address connects again the next time you sign in with it.

Once you're back in, look the account over. If anything looks wrong, email support@groupthink.com.

The button works for 7 days, and only once. After that it opens a page that says This link is no longer valid and nothing is changed. If the email change on your account still looks wrong, email support@groupthink.com from the old address (the one the account used to have) and a person will help you. Do the same if the page says another account is now using your old address.

If you clicked the button by mistake, close the page or click I made this change, leave it as it is. Nothing happens until you confirm.

Disconnect an Apple ID

While an Apple ID is connected, the row has one button, Disconnect. Use it to move to a different Apple ID. Groupthink asks you to confirm it's you first. If you have set a password, a Current password box opens in the row: type it and click Disconnect Apple ID, or Cancel to back out. If you have not, Groupthink asks you to sign in again with your Apple ID, or with Google if your account also uses Google (see Confirming it's you). When you come back from Google or Apple, a green notice asks you to choose Disconnect again within 10 minutes.

Disconnecting your Apple ID does not delete anything in your account. The row then reads Apple ID: not connected, and a green notice says to choose Connect to use a different one.

If Continue with Apple is the only way into your account, Groupthink does not disconnect it. The row tells you to choose Set Password first and then try again.

If an Apple ID does not connect

If it does not connect, the notice under the row says why:

You closed Apple's page before it finished. Nothing was connected.
The Apple sign-in took longer than 10 minutes. Choose Connect to try again.
A different Apple ID is already connected to this account. Disconnect it first.
That Apple ID is already connected to another Groupthink account, so it was not moved here. Choose Connect to use a different Apple ID.
Something else went wrong. Choose Connect to try again.

If Continue with Microsoft is refused

Groupthink remembers which Microsoft account you signed in with. That means Continue with Microsoft keeps taking you to the same Groupthink account even if your email address changes at Microsoft. Changing your email address in Groupthink disconnects it. See Apple and Microsoft sign-in after a change.

Microsoft sign-in can be refused for two reasons, and each has its own message.

"Microsoft couldn't confirm that this account owns its email address, so we can't sign you in with it. Try another way to sign in, such as an email link." This message has two causes. One is that your work or school address is on a domain your organization has not verified with Microsoft. Groupthink only accepts an address Microsoft has confirmed your organization owns. It also shows when Groupthink could not reach Microsoft to check your organization, or Microsoft took too long to answer. In that case nothing is wrong with your account: wait a minute and choose Continue with Microsoft again. If it keeps happening, or you need to get in now, use Sign in with email on the sign-in page with the same address. The link goes to your mailbox and signs you in to your existing account, with everything in it.

"Your Groupthink account is linked to a different Microsoft account, so we can't sign you in with this one." This happens when your company moves to a new Microsoft setup, or your Microsoft account is deleted and created again. The address is the same, but to Microsoft it is a new account. You can switch Groupthink to the new one yourself:

On the sign-in page, use Sign in with email with the same address. The link signs you in to your existing account.
Open Settings. Under Account Settings, find Microsoft account. It reads connected.
Click Disconnect. Groupthink asks you to confirm it's you first. If you have set a password, a Current password box opens in the row: type it and click Disconnect Microsoft account. If you have not, Groupthink emails you a 6-digit code to enter, or asks you to sign in again with the Google or Apple account you use.
The row now reads not connected. Sign out, then choose Continue with Microsoft. You land in the same account, and Groupthink remembers the new Microsoft account from then on.

Disconnecting does not delete anything, and it does not disconnect your Outlook calendar.

You can also do steps 2 and 3 on iPhone. In the Groupthink app, open the Settings tab and find Microsoft account under Account. It reads Connected. Tap Disconnect and confirm. The app asks for your Groupthink password. If you have not set one, it emails you a 6-digit code to enter, or asks you to sign in again with Google or Apple. The row then reads Not connected. The iPhone app does not have Microsoft sign-in yet, so do step 4 on the web. See Settings on iPhone.